To back up your investment in developing terminals and applications, we offer a range of technical support and consultancy services, including:

  • RMA
  • Advice on technical design and solutions
  • Training for developers, technical and operational teams
  • Consultancy during development, integration and deployment
  • Service support in your day to day operational business
  • Terminal Management System support

These come as part of your Partner agreement.
For more information please contact your sales representative or email us.


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Repair services

We apply strict quality procedures, as recognised by our ISO certification, to provide the best aftersales services in a secure environment. In addition to repairs under warranty, we offer:

  • Fast turn-around
  • Fixed-tariff repairs covering components, hourly rates, and applicable upgrades
  • Optional repair reports with diagnoses and detailed analysis
  • Tracking and traceability of your products
  • Software or hardware upgrades on demand


Maintenance contract 

For additional peace of mind, we offer a maintenance contract that includes:

  • Swap programme
  • Hotline and dedicated support team

For more detailed information, contact us via our Hotline